Jennifer Greenfield, M.A., RYT

• Facilitate engaging and inclusive yoga classes and private yoga sessions, tailoring instruction to meet diverse student needs and enhancing their learning experience.
• Foster positive relationships with affiliated organizations by delivering tailored, student-centered instruction and excellent service.
• Yoga Alliance ID: 78666.
• Studio & Gym Affiliations: URU Yoga & Beyond (01/2014-Present); University of West Florida Student Recreation Center (08/2013-12/2013); YMCA of South Alabama (09/2011-07/2013); Synergy Yoga & Pilates (08/2011-07/2013); University of South Alabama Campus Recreation Center (08/2011-05/2013)

• Demonstrate meticulous attention to detail, technological proficiency, and strong customer service skills by managing administrative tasks, optimizing routes, and using advanced mobile apps.

• Oversaw administration and maintenance of USSA’s institution-wide database system, including the Student Information System (SIS) and other relational databases.
• Provided training and support to internal end users (faculty and staff members) of the SIS.
• Produced, analyzed, and presented accurate data relating to populations served (e.g., prospects, students, alumni) and fulfilling regulatory reporting requirements and other institutional reporting needs.
• Contributed to committees, events, and projects to support marketing, student recruitment, engagement, retention, and advising efforts.
• Engaged in professional development activities, including membership in professional organizations, consumption of field-relevant publications, attendance at conferences and webinars, and other networking opportunities in addition to ongoing in-service training.

• When acting as Interim Internship Coordinator, moderated the following courses as secondary assigned instructor: SPT 498 Internship (undergraduate); SPT 598 Internship (master’s); SPT 798 Internship (doctoral)
• Coordinated campus-wide advising and retention efforts and provided general education advising.
• Provided internal training, product knowledge sharing, and data reporting to support institutional effectiveness.
• Maintained up-to-date advising policies and procedures in alignment with federal, state, accreditation, and institutional guidelines.
• Developed department goals to be included in the institution’s annual plan and strategically achieved.
• Engaged in professional development, including professional membership, conference attendance, and publication consumption.

• Moderated the annually-required Student Services Orientation course via Canvas (all degree levels).
• Provided onboarding and core course advising for all incoming admits and enrollees.
• Evaluated and tracked student progress in online courses and academic programs.
• Mentored and empowered students toward academic achievement using proactive outbound contact touch points and responsiveness to incoming inquiries.
• Led retention efforts for USSA’s online programs, facilitating communication between departments and connecting students to institutional resources.

• Fostered student participation and community engagement through events, outreach, social media, and marketing.
• Managed attendance records, waivers, and payments using MindBody and DocuSign, supported teacher training marketing, and developed an inventory management system.

• Guided prospective students through the admission process with proactive contact, excellent customer service, and guided assessment of skills, education, and career goals.
• Explained academic programs and answered inquiries regarding applications, enrollments, and payment methods such as FSA, military TA and VA, and corporate reimbursement.

• Delivered lesson plans, supported learning, and documented student participation in compliance with state/county standards.

• Courses Assisted: PSY 2012 General Psychology (undergraduate); CLP 3144 Abnormal Psychology (undergraduate); CLP 4314 Health Psychology (undergraduate); SOP 3004 Social Psychology (undergraduate); CLP 5166 Psychopathology (master’s); PCO 6278 Multicultural Counseling (master’s); PCO 6312 Substance Abuse Counseling (master’s); PCO 6315 Assessment in Counseling (master’s); SOP 6776 Human Sexuality and Sex Therapy (master’s)
• Assisted primary professors with developing SLO-centered course materials for Psychology courses.
• Prepared and proctored exams, graded assignments and exams, and provided support for students.
• Collaborated with professors on research initiatives by disseminating surveys, meticulously managing and comprehensively analyzing data using Excel and SPSS, and co-authoring and co-presenting findings.

• Provided semiweekly individual counseling, crisis sessions, and group counseling for youth shelter residents, facilitating achievement of treatment goals such as healthy emotional expression and coping; group sessions covered topics including substance abuse, sexual safety, and coping skills.